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What should I do if my Robinhood app freezes during a trade?

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  • What should I do if my Robinhood app freezes during a trade?


    If your Robinhood app freezes during a trade, contact support immediately at +1-(585) 201-0038 for quick assistance. Trading disruptions can be frustrating, especially when real-time decisions are essential. Here are some steps you can take if the Robinhood app freezes:
    1. Check Your Internet Connection: A weak or interrupted connection can cause the app to freeze. Ensure your Wi-Fi or mobile data is working properly. Robinhood support team is always available at +1-(585) 201-0038 to assist you.
    2. Force Close and Restart: Double-click the home button (iPhone) or swipe up and close the app (Android). Reopen the app to see if the issue is resolved.
    3. Clear Cache/Data: Sometimes, clearing the cache can help resolve freezing issues. Go to your device's settings, find Robinhood, and clear the cache.
    4. Update the App: Outdated versions may cause freezing issues. Check the App Store or Google Play Store to ensure you have the latest version of Robinhood.
    5. Reboot Your Device: A simple restart of your phone can clear up minor software glitches and restore app functionality.
    ​Haga clic en la imagen para ver una versión más grande

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